TeleSign incident
2-Way service interruptions Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)
Resolved after 7 hours 31 minutes, affecting Mexico, on May 7, 2026.
Start Time: 12:55pm PDT - 05/07/26 End Time: 1:30 PM PDT - 05/07/26 Previously reported issues with 2-Way SMS delivery toward ATT Mexico (MX). have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01167926
Affected components
Update timeline
- investigating May 07, 2026, 08:15 PM UTC
Start Time: 12:55pm PDT - 05/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward operator ATT in Mexico (MX). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01167926
- resolved May 08, 2026, 03:46 AM UTC
Start Time: 12:55pm PDT - 05/07/26 End Time: 1:30 PM PDT - 05/07/26 Previously reported issues with 2-Way SMS delivery toward ATT Mexico (MX). have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01167926
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