TeleSign incident
Service disruption for Phone ID - Multiple Addons - United States and Canada
Resolved after 56 minutes, affecting United States and United States and 1 more, on May 6, 2026.
Date: 05/06/26 Start Time: 01:19 PM PST End Time: 01:58 PM PST We received notification from our partner that the issues previously noticed in United States and Canada have been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Affected components
Update timeline
- investigating May 06, 2026, 09:03 PM UTC
We have received notification that services for Phone ID Contact, Contact Match, Number Deactivation and Subscriber Status in United States and Canada are experiencing delays. We will inform you as soon as we receive a resolution.
- resolved May 06, 2026, 09:59 PM UTC
Date: 05/06/26 Start Time: 01:19 PM PST End Time: 01:58 PM PST We received notification from our partner that the issues previously noticed in United States and Canada have been resolved. End users should no longer experience delays, as all services are back to functioning properly.
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