TeleSign incident
Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15) 03/29/26
Resolved after 17 hours 27 minutes, affecting EMEA - All countries, on March 29, 2026.
Start Time: 00:31 AM PST- 03/29/26 End Time: 00:58 AM PST- 03/29/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01150428
Affected components
Update timeline
- investigating Mar 29, 2026, 07:36 AM UTC
Start Time: 00:31 AM PST- 03/29/26 End Time: Ongoing We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01150428
- resolved Mar 30, 2026, 01:04 AM UTC
Start Time: 00:31 AM PST- 03/29/26 End Time: 00:58 AM PST- 03/29/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01150428
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