TeleSign incident
Service disruption for phone ID Phone ID - Live - United Kingdom (GB)
Resolved after 2 hours 50 minutes, affecting United Kingdom, on April 2, 2026.
04/02/2026 START: 01:14 AM PDT END: 01:30 AM PDT We are pleased to confirm that the issues affecting Phone ID – Live – United Kingdom have been fully resolved. All services are now operating normally, and users should experience uninterrupted functionality. We appreciate your patience while we worked to restore service.
Affected components
Update timeline
- investigating Apr 02, 2026, 08:41 AM UTC
We have received notification that services for Phone ID - Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution.
- monitoring Apr 02, 2026, 09:53 AM UTC
The previously reported issue is no longer present. We are actively monitoring the situation to confirm continued normal operation.
- resolved Apr 02, 2026, 11:32 AM UTC
04/02/2026 START: 01:14 AM PDT END: 01:30 AM PDT We are pleased to confirm that the issues affecting Phone ID – Live – United Kingdom have been fully resolved. All services are now operating normally, and users should experience uninterrupted functionality. We appreciate your patience while we worked to restore service.
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