TeleSign incident

Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01) - 04/02/26

Resolved after 4 hours 32 minutes, affecting EMEA - All countries, on April 2, 2026.

resolved Apr 02, 2026, 03:31 PM UTC

Start Time: 03:50 am PDT - 04/02/26 End Time: 08:00 am PDT - 04/02/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152496

Started
Apr 02, 2026, 10:59 AM UTC
Resolved
Apr 02, 2026, 03:31 PM UTC
Duration
4h 32m
Detected by Pingoru
Apr 02, 2026, 10:59 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Apr 02, 2026, 10:59 AM UTC

    Start Time: 03:50 am PDT - 04/02/26 End Time: Ongoing We received notification that Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01152496

  2. resolved Apr 02, 2026, 03:31 PM UTC

    Start Time: 03:50 am PDT - 04/02/26 End Time: 08:00 am PDT - 04/02/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01152496

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