TeleSign incident
Operator Alert - Taiwan Mobile Co Ltd. (466/93;97;99) - 4/7/26
Resolved after 1 hour 9 minutes, affecting EMEA - All countries, on April 7, 2026.
Start Time: 8:18 PDT AM - 4/7/2026 End Time: 09:44 PDT AM - 4/7/2026 We received notification that the network issues previously reported by Taiwan Mobile Co Ltd. (466/93;97;99) from Taiwan (TW)have been resolved. Taiwan Mobile Co Ltd. (466/93;97;99) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154553
Affected components
Update timeline
- investigating Apr 07, 2026, 04:20 PM UTC
Start Time: 8:18 PDT AM - 4/7/2026 End Time: Ongoing We received notification that Taiwan Mobile Co Ltd. (466/93;97;99) from Taiwan (TW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154553
- resolved Apr 07, 2026, 05:30 PM UTC
Start Time: 8:18 PDT AM - 4/7/2026 End Time: 09:44 PDT AM - 4/7/2026 We received notification that the network issues previously reported by Taiwan Mobile Co Ltd. (466/93;97;99) from Taiwan (TW)have been resolved. Taiwan Mobile Co Ltd. (466/93;97;99) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154553
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