TeleSign incident
Operator Alert - Chile (CL) - ENTEL PCS Telecomunicaciones (730/01;10;19) - 4/9/26
Resolved after 3 hours 46 minutes, affecting NA & LATAM - All countries and Chile, on April 9, 2026.
Start Time: 10:15 AM PDT - 4/9/26 End Time: 02:03 PM PDT - 4/9/26 We received notification that the network issues previously reported by ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) have been resolved. ENTEL PCS Telecomunicaciones (730/01;10;19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155839
Affected components
Update timeline
- investigating Apr 09, 2026, 05:17 PM UTC
Start Time: 10:15 AM PDT - 4/9/26 End Time: Ongoing We received notification that ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01155839
- resolved Apr 09, 2026, 09:03 PM UTC
Start Time: 10:15 AM PDT - 4/9/26 End Time: 02:03 PM PDT - 4/9/26 We received notification that the network issues previously reported by ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) have been resolved. ENTEL PCS Telecomunicaciones (730/01;10;19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155839
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services