TeleSign incident
Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) [04/09/26]
Resolved after 3 hours 22 minutes, affecting Peru, on April 9, 2026.
Start Time: 11:48 PDT- 04/09/26 End Time: 15:15 PDT- 04/09/26 We received notification that the network issues previously reported by America Movil Peru S.A.C (CLARO PERU) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155880
Affected components
Update timeline
- investigating Apr 09, 2026, 06:52 PM UTC
Start Time: 11:48 PDT- 04/09/26 End Time: Ongoing We received notification that America Movil Peru S.A.C (CLARO PERU) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01155880]
- resolved Apr 09, 2026, 10:15 PM UTC
Start Time: 11:48 PDT- 04/09/26 End Time: 15:15 PDT- 04/09/26 We received notification that the network issues previously reported by America Movil Peru S.A.C (CLARO PERU) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155880
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