TeleSign incident
Operator Alert - Malawi (MW) - Access Communications Ltd (650/02) - 4/9/26
Resolved after 12 hours 18 minutes, affecting EMEA - All countries, on April 9, 2026.
Start Time: 9:39 AM PDT - 4/9/26 End Time: 9:09 PM PDT - 4/9/26 We received notification that the network issues previously reported by Access Communications Ltd (650/02) from Malawi (MW) have been resolved. Access Communications Ltd (650/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155814
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- investigating Apr 09, 2026, 04:43 PM UTC
Start Time: 9:39 AM PDT - 4/9/26 End Time: Ongoing We received notification that Access Communications Ltd (650/02) from Malawi (MW)is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01155814
- resolved Apr 10, 2026, 05:01 AM UTC
Start Time: 9:39 AM PDT - 4/9/26 End Time: 9:09 PM PDT - 4/9/26 We received notification that the network issues previously reported by Access Communications Ltd (650/02) from Malawi (MW) have been resolved. Access Communications Ltd (650/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155814
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