TeleSign incident
Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26
Resolved after 2 hours 22 minutes, affecting Philipines, on April 15, 2026.
Start Time: 05:55 pm PDT - 04/14/26 End Time: 07:17 pm PDT - 04/14/26 We received notification that the network issues previously reported by Globe Telecom (515/01;02) from Philippines (PH) have been resolved. Globe Telecom (515/01;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157770
Affected components
Update timeline
- investigating Apr 15, 2026, 12:58 AM UTC
Start Time: 05:55 pm PDT - 04/14/26 End Time: Ongoing We received notification that Globe Telecom (515/01;02) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157770
- resolved Apr 15, 2026, 03:20 AM UTC
Start Time: 05:55 pm PDT - 04/14/26 End Time: 07:17 pm PDT - 04/14/26 We received notification that the network issues previously reported by Globe Telecom (515/01;02) from Philippines (PH) have been resolved. Globe Telecom (515/01;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157770
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