TeleSign incident
Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26
Resolved after 8 hours 45 minutes, affecting EMEA - All countries, on April 15, 2026.
Start Time: 05:25 pm PDT - 04/14/26 End Time: 08:50 pm PDT - 04/14/26 We received notification that the network issues previously reported by Medi Telecom (604/00) from Morocco (MA) have been resolved. Medi Telecom (604/00) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157758
Affected components
Update timeline
- investigating Apr 15, 2026, 12:36 AM UTC
Start Time: 05:25 pm PDT - 04/14/26 End Time: Ongoing We received notification that Medi Telecom (604/00) from Morocco (MA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157758
- resolved Apr 15, 2026, 09:22 AM UTC
Start Time: 05:25 pm PDT - 04/14/26 End Time: 08:50 pm PDT - 04/14/26 We received notification that the network issues previously reported by Medi Telecom (604/00) from Morocco (MA) have been resolved. Medi Telecom (604/00) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157758
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