Resolved after 7 days 4 hours, affecting NA & LATAM - All countries and APAC - All countries and 1 more, on April 8, 2026.
Date:04/15/26 Start Time: 02:30 AM PDT - 04/08/26 End Time: 04:30 PM PDT - 04/15/26 The issue related to the Voice API has now been resolved. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].
Affected components
Update timeline
- investigating Apr 08, 2026, 10:07 AM UTC
Start Time: 02:30 AM PDT - 04/08/26 End Time: Ongoing We received notification that MTN operators globally are currently experiencing network issues, which may cause latency in Voice API transactions. We are actively monitoring the situation and will inform you once the operators have reached a resolution.
- resolved Apr 15, 2026, 02:30 PM UTC
Date:04/15/26 Start Time: 02:30 AM PDT - 04/08/26 End Time: 04:30 PM PDT - 04/15/26 The issue related to the Voice API has now been resolved. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services