TeleSign incident
Operator Alert - Afghanistan (AF) - MTN (Areba) (412/40) - 4/17/26
Resolved after 4 hours 49 minutes, affecting EMEA - All countries, on April 17, 2026.
Start Time: 06:23 PDT - 04/17/26 End Time: 10:51 PDT - 04/17/26 We received notification that the network issues previously reported by MTN (Areba) (412/40) from Afghanistan (AF) have been resolved. MTN (Areba) (412/40) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159072
Affected components
Update timeline
- investigating Apr 17, 2026, 01:29 PM UTC
Start Time: 6:23 AM PDT - 4/17/26 End Time: Ongoing We received notification that MTN (Areba) (412/40) from Afghanistan (AF) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159072
- resolved Apr 17, 2026, 06:18 PM UTC
Start Time: 06:23 PDT - 04/17/26 End Time: 10:51 PDT - 04/17/26 We received notification that the network issues previously reported by MTN (Areba) (412/40) from Afghanistan (AF) have been resolved. MTN (Areba) (412/40) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159072
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