TeleSign incident
Operator Alert - Egypt (EG) - Telecom Egypt (602/04) - 05-05-2026
Resolved after 5 hours 22 minutes, affecting EMEA - All countries and Egypt, on May 6, 2026.
Start Time: 04:56PM PDT - 05/05/2026 End Time: 08:11PM PDT - 05/05/2026 We received notification that the network issues previously reported by Telecom Egypt (602/04) from Egypt (EG) have been resolved. Telecom Egypt (602/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01166889
Affected components
Update timeline
- investigating May 06, 2026, 12:02 AM UTC
Start Time: 04:56PM PDT - 05-05-2026 End Time: Ongoing We received notification that Telecom Egypt (602/04) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01166889
- resolved May 06, 2026, 05:24 AM UTC
Start Time: 04:56PM PDT - 05/05/2026 End Time: 08:11PM PDT - 05/05/2026 We received notification that the network issues previously reported by Telecom Egypt (602/04) from Egypt (EG) have been resolved. Telecom Egypt (602/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01166889
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services