TeleSign incident

Possible Delays

Resolved after 9 minutes, affecting Phone ID and SMS and 1 more, on October 17, 2026.

resolved Oct 17, 2026, 10:16 PM UTC

Dear Customers and Partners, We have experienced intermittent degradation on our platform, which may have caused delivery delays. Date: 10/17/2026 Start Time: 02:48 PM PDT End Time: 02:57 PM PDT Our Team resolved the issue quickly, and no further degradation or disruption was observed. If you have any questions, please contact us at [email protected].

Started
Oct 17, 2026, 09:48 PM UTC
Resolved
Oct 17, 2026, 09:57 PM UTC
Duration
9m
Detected by Pingoru
Oct 17, 2026, 09:48 PM UTC

Affected components

Phone IDSMSSMS Verify

Update timeline

  1. resolved Oct 17, 2026, 10:16 PM UTC

    Dear Customers and Partners, We have experienced intermittent degradation on our platform, which may have caused delivery delays. Date: 10/17/2026 Start Time: 02:48 PM PDT End Time: 02:57 PM PDT Our Team resolved the issue quickly, and no further degradation or disruption was observed. If you have any questions, please contact us at [email protected].

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