TeleSign incident

Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/05/2026

Resolved after 4 hours 41 minutes, affecting EMEA - All countries, on October 5, 2026.

resolved Oct 05, 2026, 02:10 PM UTC

Start Time: 02:25 AM PDT - 10/05/2026 End Time: 06:14 AM PDT - 10/05/2026 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247648

Started
Oct 05, 2026, 09:29 AM UTC
Resolved
Oct 05, 2026, 02:10 PM UTC
Duration
4h 41m
Detected by Pingoru
Oct 05, 2026, 09:29 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 05, 2026, 09:29 AM UTC

    Start Time: 02:25AM PDT - 10/05/2026 End Time: Ongoing We are currently observing a quality degradation towards Vodafone Ghana (620/02) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01247648

  2. resolved Oct 05, 2026, 02:10 PM UTC

    Start Time: 02:25 AM PDT - 10/05/2026 End Time: 06:14 AM PDT - 10/05/2026 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247648

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