TeleSign incident

Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/4/26

Resolved after 2 hours 15 minutes, affecting EMEA - All countries, on October 4, 2026.

resolved Oct 04, 2026, 07:16 PM UTC

Start Time: 09:46 AM PST - 10/4/26 End Time: 11:55 AM PST - 10/4/26 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247389

Started
Oct 04, 2026, 05:01 PM UTC
Resolved
Oct 04, 2026, 07:16 PM UTC
Duration
2h 15m
Detected by Pingoru
Oct 04, 2026, 05:01 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 04, 2026, 05:01 PM UTC

    Start Time: 9:46 AM PST] - 10/4/26 End Time: Ongoing We are currently observing a quality degradation towards Vodafone Ghana (620/02) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01247389

  2. resolved Oct 04, 2026, 07:16 PM UTC

    Start Time: 09:46 AM PST - 10/4/26 End Time: 11:55 AM PST - 10/4/26 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247389

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