TeleSign incident
Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)
Resolved after 48 minutes, affecting China, on October 3, 2026.
Start Time: 08:06 AM PST - 10/03/26 End Time: 09:00 AM PST - 10/03/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247186
Affected components
Update timeline
- investigating Oct 03, 2026, 03:38 PM UTC
Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation Start Time: 08:06 AM PST - 10/03/26 Summary: We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01247186
- resolved Oct 03, 2026, 04:26 PM UTC
Start Time: 08:06 AM PST - 10/03/26 End Time: 09:00 AM PST - 10/03/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247186
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