TeleSign incident
Operator Service Alert -Country Name - Operator (MNC/MCC)
Resolved after 14 hours 24 minutes, affecting China, on September 29, 2026.
Start Time: 08:00 AM PDT - 9/29/26 End Time: 10:45 AM PDT - 9/29/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
Affected components
Update timeline
- investigating Sep 29, 2026, 03:40 PM UTC
Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation Start Time: 08:00 AM PDT - 9/29/26 End Time: Ongoing Summary: We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].
- resolved Sep 30, 2026, 06:05 AM UTC
Start Time: 08:00 AM PDT - 9/29/26 End Time: 10:45 AM PDT - 9/29/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
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