TeleSign incident
Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26
Resolved after 2 hours 16 minutes, affecting Indonesia, on September 25, 2026.
Start Time: 1:37AM PDT - 9/25/26 End Time: 2:15AM PDT - 9/25/26 Network issues previously reported for Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01242311
Affected components
Update timeline
- investigating Sep 25, 2026, 08:52 AM UTC
Start Time: 1:37AM PDT - 9/25/26 End Time: Ongoing We are currently observing a quality degradation towards Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01242311
- resolved Sep 25, 2026, 11:08 AM UTC
Start Time: 1:37AM PDT - 9/25/26 End Time: 2:15AM PDT - 9/25/26 Network issues previously reported for Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01242311
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