TeleSign incident
Operator Alert - Bolivia (BO) - Nuevatel PCS De Bolivia S.A. (736/01) - 5/4/26
Resolved after 8 hours 35 minutes, affecting NA & LATAM - All countries, on May 4, 2026.
Start Time: 02:20 PM PDT- 05/04/26 End Time: 09:33 PM PDT - 05/04/26 We received notification that the network issues previously reported by Nuevatel PCS De Bolivia S.A. (736/01) from Bolivia (BO) have been resolved. Nuevatel PCS De Bolivia S.A. (736/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01166147
Affected components
Update timeline
- investigating May 04, 2026, 09:27 PM UTC
Start Time: 14:20 PDT- 5/4/26 End Time: Ongoing We received notification that Nuevatel PCS De Bolivia S.A. (736/01) from Bolivia (BO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01166147
- resolved May 05, 2026, 06:03 AM UTC
Start Time: 02:20 PM PDT- 05/04/26 End Time: 09:33 PM PDT - 05/04/26 We received notification that the network issues previously reported by Nuevatel PCS De Bolivia S.A. (736/01) from Bolivia (BO) have been resolved. Nuevatel PCS De Bolivia S.A. (736/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01166147
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