TeleSign incident
Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 09/23/26
Resolved after 2 hours 32 minutes, affecting EMEA - All countries, on September 23, 2026.
Start Time: 10:50am PDT - 09/23/26 End Time: 12:30pm PDT - 09/23/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01241288
Affected components
Update timeline
- investigating Sep 23, 2026, 05:53 PM UTC
Start Time: 10:50am PDT - 09/23/26 End Time: Ongoing We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01241288
- resolved Sep 23, 2026, 08:25 PM UTC
Start Time: 10:50am PDT - 09/23/26 End Time: 12:30pm PDT - 09/23/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01241288
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services