Resolved after 6 days 18 hours, affecting EMEA - All countries, on May 4, 2026.
Start Time: 02:53AM PDT - 05/04/26 End Time: 9:00PM PDT - 05/11/26 Previously reported issues with 2-Way SMS delivery toward Finland (FI) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01165787
Affected components
Update timeline
- investigating May 04, 2026, 10:56 AM UTC
Start Time: 02:53AM PDT - 05/04/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Finland (FI) . Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF[ticket id]
- resolved May 11, 2026, 05:15 AM UTC
Start Time: 02:53AM PDT - 05/04/26 End Time: 9:00PM PDT - 05/11/26 Previously reported issues with 2-Way SMS delivery toward Finland (FI) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01165787
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