TeleSign incident
Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26
Resolved after 4 hours 47 minutes, affecting EMEA - All countries, on September 21, 2026.
Start Time: 3:45 PM PDT - 9/21/26 End Time: 7:09 AM PDT - 9/21/26 Network issues previously reported for AirtelTigo (620/03;06;07) from Ghana (GH) have been resolved. AirtelTigo (620/03;06;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239448
Affected components
Update timeline
- investigating Sep 21, 2026, 10:51 AM UTC
Start Time: 3:45 PM PDT - 9/21/26 End Time: Ongoing We are currently observing a quality degradation towards AirtelTigo (620/03;06;07) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239448
- resolved Sep 21, 2026, 03:39 PM UTC
Start Time: 3:45 PM PDT - 9/21/26 End Time: 7:09 AM PDT - 9/21/26 Network issues previously reported for AirtelTigo (620/03;06;07) from Ghana (GH) have been resolved. AirtelTigo (620/03;06;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239448
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