TeleSign incident
Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26
Resolved after 7 hours, affecting NA & LATAM - All countries, on September 20, 2026.
Start Time: 03:28 PDT - 09/20/26 End Time: 10:15 PDT - 09/20/26 Network issues previously reported for Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239085
Affected components
Update timeline
- investigating Sep 20, 2026, 10:36 AM UTC
Start Time: 03:28AM PDT - 09/20/26 End Time: Ongoing We are currently observing a quality degradation towards Telefonica Celular S.A (CELTEL) (708/02;002) in Honduras (HN) , which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239085
- resolved Sep 20, 2026, 05:36 PM UTC
Start Time: 03:28 PDT - 09/20/26 End Time: 10:15 PDT - 09/20/26 Network issues previously reported for Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239085
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