TeleSign incident

Possible Delays

Resolved after 39 minutes, affecting EMEA - All countries and APAC - All countries and 1 more, on September 17, 2026.

resolved Sep 18, 2026, 12:30 AM UTC

Dear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/17/2026 Start Time: 16:42 PDT End Time: 16:47 PDT If you have any questions, please contact us at [email protected].

Started
Sep 17, 2026, 11:51 PM UTC
Resolved
Sep 18, 2026, 12:30 AM UTC
Duration
39m
Detected by Pingoru
Sep 17, 2026, 11:51 PM UTC

Affected components

EMEA - All countriesAPAC - All countriesNA & LATAM - All countries

Update timeline

  1. investigating Sep 17, 2026, 11:51 PM UTC

    Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].

  2. resolved Sep 18, 2026, 12:30 AM UTC

    Dear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/17/2026 Start Time: 16:42 PDT End Time: 16:47 PDT If you have any questions, please contact us at [email protected].

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