TeleSign incident
Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26
Resolved after 2 hours 9 minutes, affecting Malaysia, on September 15, 2026.
Start Time: 11:54 PM PDT - 09/14/26 End Time: 01:06 AM PDT - 09/15/26 We received notification that the network issues previously reported by DiGi Telecommunications Sdn Bhd from Malaysia (MY) have been resolved. DiGi Telecommunications Sdn Bhd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236160
Affected components
Update timeline
- investigating Sep 15, 2026, 06:59 AM UTC
Start Time: 11:54pm PDT - 09/14/26 End Time: Ongoing We received notification that DiGi Telecommunications Sdn Bhd (502/10;16;154) from Malaysia (MY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236160
- resolved Sep 15, 2026, 09:09 AM UTC
Start Time: 11:54 PM PDT - 09/14/26 End Time: 01:06 AM PDT - 09/15/26 We received notification that the network issues previously reported by DiGi Telecommunications Sdn Bhd from Malaysia (MY) have been resolved. DiGi Telecommunications Sdn Bhd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236160
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