TeleSign incident

2-Way service interruptions Colombia (CO )- 09/07/26

Resolved after 16 hours 58 minutes, affecting Colombia, on September 7, 2026.

investigating Sep 07, 2026, 12:28 PM UTC

Start Time: 12:00 PM PDT - 09/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01232420

Started
Sep 07, 2026, 12:28 PM UTC
Resolved
Sep 08, 2026, 05:27 AM UTC
Duration
16h 58m
Detected by Pingoru
Sep 07, 2026, 12:28 PM UTC

Affected components

Colombia

Update timeline

  1. investigating Sep 07, 2026, 12:28 PM UTC

    Start Time: 12:00 PM PDT - 09/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01232420

  2. resolved Sep 08, 2026, 05:27 AM UTC

    This incident has been resolved.

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