TeleSign incident

Operator Alert - Uruguay (UY) - ANTEL (748/01) - 2/9/26

Resolved after 1 hour 30 minutes, affecting NA & LATAM - All countries, on September 3, 2026.

resolved Sep 03, 2026, 06:19 AM UTC

Start Time: 9:39 PM PST - 02/09/26 End Time: 10:52 PM PST - 02/09/26 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230390

Started
Sep 03, 2026, 04:49 AM UTC
Resolved
Sep 03, 2026, 06:19 AM UTC
Duration
1h 30m
Detected by Pingoru
Sep 03, 2026, 04:49 AM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Sep 03, 2026, 04:49 AM UTC

    Start Time: 9:39 PM PST - 02/09/26 End Time: Ongoing We received notification that ANTEL (748/01) from Uruguay (UY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01230390

  2. resolved Sep 03, 2026, 06:19 AM UTC

    Start Time: 9:39 PM PST - 02/09/26 End Time: 10:52 PM PST - 02/09/26 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230390

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