TeleSign incident
Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15)
Resolved after 3 hours 17 minutes, affecting EMEA - All countries, on September 3, 2026.
Start Time: 8:47 PM PDT - 09/02/26 End Time: 11:38 PM PDT - 09/02/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230364
Affected components
Update timeline
- investigating Sep 03, 2026, 03:49 AM UTC
Start Time: 8:47 PM PDT - 09/02/26 End Time: Ongoing We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01230364
- resolved Sep 03, 2026, 07:06 AM UTC
Start Time: 8:47 PM PDT - 09/02/26 End Time: 11:38 PM PDT - 09/02/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230364
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