TeleSign incident
Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 09/01/26
Resolved after 1 day 1 hour, affecting NA & LATAM - All countries and Brazil, on September 2, 2026.
Start Time: 09:46PM PDT - 09/01/26 End Time: 10:40PM PDT - 09/02/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01229503
Affected components
Update timeline
- investigating Sep 02, 2026, 04:55 AM UTC
Start Time: 09:46PM PDT - 09/01/26 End Time: Ongoing We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01229503
- resolved Sep 03, 2026, 06:38 AM UTC
Start Time: 09:46PM PDT - 09/01/26 End Time: 10:40PM PDT - 09/02/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01229503
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services