Tekion incident

Issue Impacting RO Invoice PDF Generation for few Users

Resolved after 42 minutes, affecting Service, on August 21, 2026.

resolved Aug 21, 2026, 04:09 PM UTC

The issue impacting RO PDF generation for invoices has been resolved. If any invoice copy was not generated due to this issue, please regenerate the invoice PDF manually. We apologize for the inconvenience caused.

Started
Aug 21, 2026, 03:26 PM UTC
Resolved
Aug 21, 2026, 04:09 PM UTC
Duration
42m
Detected by Pingoru
Aug 21, 2026, 03:26 PM UTC

Affected components

Service

Update timeline

  1. investigating Aug 21, 2026, 03:26 PM UTC

    We are aware of an issue affecting a few users while generating RO Invoice PDFs. Our team is actively investigating the matter and working to restore normal functionality at the earliest. We apologize for the inconvenience caused and will continue to share updates as more information becomes available.

  2. resolved Aug 21, 2026, 04:09 PM UTC

    The issue impacting RO PDF generation for invoices has been resolved. If any invoice copy was not generated due to this issue, please regenerate the invoice PDF manually. We apologize for the inconvenience caused.

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