Resolved after 16 hours 11 minutes, affecting CRM, on September 23, 2026.
We experienced an issue where CRM Report data was not being synced or updated for all dealers. As a result, reports were showing outdated or incomplete data. This issue has now been fully resolved. CRM Reports are back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team.
Affected components
Update timeline
- identified Sep 23, 2026, 01:57 PM UTC
We are currently experiencing an issue where CRM Report data is not being synced or updated for all dealers. As a result, reports may show outdated or incomplete data. We found the issue and we are working to clear the backlog impacted reports — estimated time to complete: 6–8 hours. We apologize for the inconvenience caused. This page will be updated as new information becomes available. If you have any questions, please reach out to our support team.
- resolved Sep 24, 2026, 06:08 AM UTC
We experienced an issue where CRM Report data was not being synced or updated for all dealers. As a result, reports were showing outdated or incomplete data. This issue has now been fully resolved. CRM Reports are back to normal and functioning as expected. We apologize for the inconvenience caused and thank you for your patience. If you continue to experience any issues, please reach out to our support team.
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