Tekion incident

Slowness in Retail

Resolved after 58 minutes, affecting Retail, on April 30, 2026.

resolved May 01, 2026, 12:06 AM UTC

We are pleased to inform you that the issue causing slowness and electronic signature errors within the Tekion platform has been resolved. We apologize for the inconvenience caused and truly appreciate your patience and understanding throughout this time. If you are still experiencing any issues, please do not hesitate to reach out to Tekion Support.

Started
Apr 30, 2026, 11:08 PM UTC
Resolved
May 01, 2026, 12:06 AM UTC
Duration
58m
Detected by Pingoru
Apr 30, 2026, 11:08 PM UTC

Affected components

Retail

Update timeline

  1. investigating Apr 30, 2026, 11:08 PM UTC

    We are currently investigating an issue resulting in system slowness and electronic signature errors. We will provide an update as soon as we have more information

  2. resolved May 01, 2026, 12:06 AM UTC

    We are pleased to inform you that the issue causing slowness and electronic signature errors within the Tekion platform has been resolved. We apologize for the inconvenience caused and truly appreciate your patience and understanding throughout this time. If you are still experiencing any issues, please do not hesitate to reach out to Tekion Support.

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