Tekion incident
Slowness While Accessing Repair Orders (ROs) and Parts Screens
Resolved after 38 minutes, affecting Parts and Service, on July 22, 2026.
The slowness issue affecting the Repair Orders (ROs) and Parts screens has been resolved. Performance should now be back to normal, and the team will continue monitoring the situation closely. Thank you for your patience.
Affected components
Update timeline
- investigating Jul 22, 2026, 05:01 PM UTC
We are aware of the slowness being experienced while accessing the Repair Orders (ROs) and Parts screens. Our Engineering team is actively investigating the issue and working to implement a fix as quickly as possible. We understand the impact this may have on your operations and appreciate your patience while we work toward resolution. We will continue to share updates as progress is made.
- monitoring Jul 22, 2026, 05:25 PM UTC
We would like to inform you that the slowness issue affecting access to the Repair Orders (ROs) and Parts screens has been resolved. Our Engineering team has implemented the necessary fix, and performance should now be back to normal. The team will continue to monitor the situation closely to ensure system stability. We appreciate your patience and understanding while we worked through this issue. If you continue to experience any problems, please reach out to Tekion support team.
- resolved Jul 22, 2026, 05:40 PM UTC
The slowness issue affecting the Repair Orders (ROs) and Parts screens has been resolved. Performance should now be back to normal, and the team will continue monitoring the situation closely. Thank you for your patience.
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