Tekion incident
Issue with Documents Not Loading and Unable to Add New Documents on Deal Screen
Resolved after 41 minutes, affecting Retail, on July 18, 2026.
The issue impacting Documents on the deal screen has been resolved. Users should now be able to load documents ( Forms) and add new documents as expected. We apologize for the inconvenience caused and thank you for your patience while our team worked to restore normal functionality. We will continue to monitor the system to ensure stability.
Affected components
Update timeline
- investigating Jul 18, 2026, 07:51 PM UTC
We are currently investigating an issue impacting Documents on the deal screen. Users may experience documents not loading and may also be unable to add new documents at this time. Our team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to share updates as more information becomes available.
- resolved Jul 18, 2026, 08:33 PM UTC
The issue impacting Documents on the deal screen has been resolved. Users should now be able to load documents ( Forms) and add new documents as expected. We apologize for the inconvenience caused and thank you for your patience while our team worked to restore normal functionality. We will continue to monitor the system to ensure stability.
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