Resolved after 21 minutes, affecting Retail, on April 27, 2026.
We are pleased to inform you that the issue causing slowness while loading the F&I Menu and Product Rating within the Tekion platform has been resolved. We apologize for the inconvenience caused and truly appreciate your patience and understanding throughout this time. If you are still experiencing any issues, please do not hesitate to reach out to Tekion Support.
Affected components
Update timeline
- investigating Apr 27, 2026, 03:41 PM UTC
We are aware that some dealers may be experiencing slowness while loading the F&I Menu and Product Rating within the Tekion platform. Our engineering team has been notified and is actively investigating the root cause. We apologize for the inconvenience caused and will keep you posted about the progress once available. We truly appreciate your patience.
- resolved Apr 27, 2026, 04:03 PM UTC
We are pleased to inform you that the issue causing slowness while loading the F&I Menu and Product Rating within the Tekion platform has been resolved. We apologize for the inconvenience caused and truly appreciate your patience and understanding throughout this time. If you are still experiencing any issues, please do not hesitate to reach out to Tekion Support.
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