Resolved after 1 hour 51 minutes, affecting Service, on July 3, 2026.
The issue impacting PDF generation for Repair Orders (ROs) has been resolved. System performance has returned to normal, and RO PDFs can now be generated without delay. We appreciate your patience and understanding while our teams worked to address this issue.
Affected components
Update timeline
- investigating Jul 03, 2026, 03:33 PM UTC
We are aware of the slowness being experienced while generating PDFs for Repair Orders (ROs). Our Engineering team is actively investigating the issue and working to implement a fix as quickly as possible. We understand the impact this may have on your operations and will continue to share updates as progress is made.
- identified Jul 03, 2026, 04:24 PM UTC
The issue impacting PDF generation for Repair Orders (ROs) has been identified, and a fix has been implemented. Our Engineering team is actively monitoring system performance to ensure stability, and we will continue to keep you informed with any further updates.
- resolved Jul 03, 2026, 05:25 PM UTC
The issue impacting PDF generation for Repair Orders (ROs) has been resolved. System performance has returned to normal, and RO PDFs can now be generated without delay. We appreciate your patience and understanding while our teams worked to address this issue.
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