Tekion incident

CRM - Delays with Tasks and Communications updating within the CRM

Resolved after 21 minutes, affecting CRM, on May 11, 2026.

resolved May 11, 2026, 02:14 PM UTC

The Tekion CRM Application Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

Started
May 11, 2026, 01:53 PM UTC
Resolved
May 11, 2026, 02:14 PM UTC
Duration
21m
Detected by Pingoru
May 11, 2026, 01:53 PM UTC

Affected components

CRM

Update timeline

  1. identified May 11, 2026, 01:53 PM UTC

    Tekion has identified an issue within the ARC CRM. We are seeing delays with Tasks and Communications not updating immediately within the CRM and Leads. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.

  2. resolved May 11, 2026, 02:14 PM UTC

    The Tekion CRM Application Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.

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