Resolved after 2 hours 13 minutes, affecting Service, on October 13, 2025.
The issue affecting Media Upload to Mobile App has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Oct 13, 2025, 02:25 PM UTC
Tekion is investing an issue affecting media uploads during the Check-In process on the ARC Mobile App. Our Engineering team is actively working on resolving this as a top priority. We appreciate your patience and will keep you updated with further developments.
- identified Oct 13, 2025, 04:19 PM UTC
Tekon is investigating an issue affecting media upload during check-in process on ARC mobile App using IPAD devices. Our engineering team identified the cause and is addressing the issue with top priority. ETA: 1 Hour Appreciate your patience and will keep you posted once fix is complete.
- resolved Oct 13, 2025, 04:38 PM UTC
The issue affecting Media Upload to Mobile App has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.
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