Tekion incident

ARC-Retail F&I Products Not Rating

Resolved after 59 minutes, affecting Retail, on November 4, 2025.

resolved Nov 04, 2025, 04:51 PM UTC

The issue affecting F&I Products not rating has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.

Started
Nov 04, 2025, 03:52 PM UTC
Resolved
Nov 04, 2025, 04:51 PM UTC
Duration
59m
Detected by Pingoru
Nov 04, 2025, 03:52 PM UTC

Affected components

Retail

Update timeline

  1. investigating Nov 04, 2025, 03:52 PM UTC

    Tekion is currently aware of an issue for F&I Products not rating, where users are unable to load the products. Our team is actively investigating these issues and working to resolve them as quickly as possible.

  2. resolved Nov 04, 2025, 04:51 PM UTC

    The issue affecting F&I Products not rating has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.

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