Tekion incident
Awareness : Tekion ARC Live Support Chat Issue - Investigating
Resolved after 2 hours 56 minutes, affecting Core, on November 4, 2025.
The issue impacting Live Support Chat to the Tekion ARC applications has been Resolved. Tekion Engineering will continue to monitor for any further issue. You can resume assistance with Tekion Support via Live Chat, Email [email protected], or Call at 1-833 835-4661 to speak with an agent. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 04, 2025, 03:15 PM UTC
Awareness Tekion is Investigating an issue within the ARC Live Support Chat application. To contact Tekion support please email [email protected] or call us at 833-835-4662. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. . We appreciate your patience and understanding. We will provide an update to you as more information becomes available.
- resolved Nov 04, 2025, 06:12 PM UTC
The issue impacting Live Support Chat to the Tekion ARC applications has been Resolved. Tekion Engineering will continue to monitor for any further issue. You can resume assistance with Tekion Support via Live Chat, Email [email protected], or Call at 1-833 835-4661 to speak with an agent. Thank you for your patience and understanding.
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