Resolved after 3 hours 33 minutes, affecting Service and Integrations, on November 6, 2025.
All recall data should now be successfully showing up in ARC for Hyundai and Genesis dealers. If you notice a discrepancy please reach out to Support and let us know. Thank you for your patience and understanding!
Affected components
Update timeline
- investigating Nov 06, 2025, 06:42 PM UTC
To all Hyundai dealers: We're aware of an issue where Recalls are not currently being delivered to ARC for Hyundai and Genesis vehicles. We're working with the OEM on a resolution. Updates will be provided as they become available.
- resolved Nov 06, 2025, 10:15 PM UTC
All recall data should now be successfully showing up in ARC for Hyundai and Genesis dealers. If you notice a discrepancy please reach out to Support and let us know. Thank you for your patience and understanding!
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