Tekion incident
Retail Application Performance Issues – Deal Screen, Vehicle Inventory & Document Printing
Resolved after 59 minutes, affecting Retail, on February 19, 2026.
Dear Dealer Partner, The issues causing slowness in the Retail Application, including the Deal screen, Vehicle Inventory, and document printing, have been resolved. Our Engineering team has implemented a fix, and the application should now be performing normally. If you continue to experience any issues, please reach out to the Tekion Support Team. We apologize for the inconvenience caused and thank you for your patience. Sincerely, Tekion Support
Affected components
Update timeline
- investigating Feb 19, 2026, 03:00 PM UTC
Dear Dealer Partner, We are aware of issues causing slowness in the Retail Application, including the Deal screen, Vehicle Inventory, and document printing. Our Engineering team is actively working on this as a top priority and will resolve the issue as soon as possible. We will keep you informed of our progress and share updates as they become available. We apologize for the inconvenience caused. Regards, Tekion Support
- resolved Feb 19, 2026, 03:59 PM UTC
Dear Dealer Partner, The issues causing slowness in the Retail Application, including the Deal screen, Vehicle Inventory, and document printing, have been resolved. Our Engineering team has implemented a fix, and the application should now be performing normally. If you continue to experience any issues, please reach out to the Tekion Support Team. We apologize for the inconvenience caused and thank you for your patience. Sincerely, Tekion Support
Your product runs on more than Tekion
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services