SugarCRM incident

Sugar Cloud UK 01 and Sugar...

Resolved after 4 hours 7 minutes, affecting section-270217 (Sugar Cloud Premium US 02) and section-270218 (Sugar Cloud UK 01), on January 20, 2026.

investigating Jan 20, 2026, 06:18 PM UTC

Sugar Cloud Premium US 02 went down.

Started: Jan 20, 2026, 06:18 PM UTC
Resolved: Jan 20, 2026, 10:25 PM UTC
Duration: 4h 7m
Detected by Pingoru: Jan 20, 2026, 06:18 PM UTC

Affected components

section-270217 (Sugar Cloud Premium US 02)section-270218 (Sugar Cloud UK 01)

Update timeline

investigating Jan 20, 2026, 06:18 PM UTC

Sugar Cloud Premium US 02 went down.

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