StoreFeeder incident

DHL services down

Resolved after 1 hour 37 minutes, affecting DHL Express (International) and UK Mail / DHL Parcel UK, on April 7, 2026.

resolved Apr 07, 2026, 12:50 PM UTC

We have received reports that this issue is resolved and people are producing labels now

Started
Apr 07, 2026, 11:12 AM UTC
Resolved
Apr 07, 2026, 12:50 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 07, 2026, 11:12 AM UTC

Affected components

DHL Express (International)UK Mail / DHL Parcel UK

Update timeline

  1. identified Apr 07, 2026, 11:12 AM UTC

    We are currently aware of an issue affecting DHL services, which appears to be causing disruption. Please note that this is not a StoreFeeder-related issue, and we are actively monitoring the situation. There is no need to contact support regarding this, as we are already aware and investigating. We will provide an update as soon as we receive confirmation that DHL services are back to normal. Thank you for your patience. StoreFeeder Support

  2. resolved Apr 07, 2026, 12:50 PM UTC

    We have received reports that this issue is resolved and people are producing labels now

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