StoreFeeder incident

Storefeeder login portal down

Resolved after 2 hours 4 minutes, affecting StoreFeeder Main System, on October 27, 2026.

monitoring Oct 27, 2026, 04:16 PM UTC

Access to StoreFeeder has been restored, and users should now be able to log in as normal. The issue was caused by a problem with Microsoft Azure cloud services, which affected StoreFeeder and a number of other websites and services. Microsoft has fixed the issue, and we’re monitoring to make sure everything stays stable. If you still can’t log in, please try refreshing the page or clearing your browser cache. If the problem continues after that, please contact StoreFeeder Support. We’re sorry for any inconvenience, and thank you for your patience.

Started
Oct 27, 2026, 02:44 PM UTC
Resolved
Oct 27, 2026, 04:49 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 27, 2026, 02:44 PM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating Oct 27, 2026, 02:45 PM UTC

    We are aware of an issue with our login page that is preventing users logging in to SF. We have already started investigating the issue and are working to restore service as quickly as possible. You do not have to contact Support for this issue and keep monitoring the status page for updates. We apologize for the inconvenience and appreciate your leniency. Best regards, StoreFeeder Support

  2. investigating Oct 27, 2026, 02:56 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 27, 2026, 03:38 PM UTC

    We are still investigating the issue with the StoreFeeder login page. Other websites and services have also reported problems, which suggests this may be a wider issue with Microsoft Azure, a cloud provider we use, rather than something specific to StoreFeeder. We’re monitoring this closely and working to restore access as quickly as possible. You don’t need to contact StoreFeeder Support about this. We’ll post further updates here as soon as we have them. We’re sorry for any inconvenience, and thank you for your patience.

  4. identified Oct 27, 2026, 03:58 PM UTC

    Microsoft has confirmed an issue with its Azure cloud services. This is affecting StoreFeeder and a number of other websites and services, and is why some users can’t log in to StoreFeeder. Microsoft is working to fix the issue, and we’re monitoring their progress closely. We’ll post an update here once access to StoreFeeder is restored. You don’t need to contact StoreFeeder Support about this. We’re sorry for any inconvenience, and thank you for your patience.

  5. monitoring Oct 27, 2026, 04:16 PM UTC

    Access to StoreFeeder has been restored, and users should now be able to log in as normal. The issue was caused by a problem with Microsoft Azure cloud services, which affected StoreFeeder and a number of other websites and services. Microsoft has fixed the issue, and we’re monitoring to make sure everything stays stable. If you still can’t log in, please try refreshing the page or clearing your browser cache. If the problem continues after that, please contact StoreFeeder Support. We’re sorry for any inconvenience, and thank you for your patience.

  6. resolved Oct 27, 2026, 04:49 PM UTC

    This incident has been resolved.

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