StoreFeeder incident

Problems accessing StoreFeeder

Resolved after 3 hours 12 minutes, affecting StoreFeeder Main System, on May 2, 2025.

resolved May 02, 2025, 05:06 PM UTC

The issue is now resolved and has been stable for 3 hours. We apologise for any inconvenience caused by an issue that was beyond our control.

Started
May 02, 2025, 01:54 PM UTC
Resolved
May 02, 2025, 05:06 PM UTC
Duration
3h 12m
Detected by Pingoru
May 02, 2025, 01:54 PM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating May 02, 2025, 01:54 PM UTC

    We are aware that some users are having issues accessing the system currently. We are investigating as a matter of urgency and will post an update as soon as possible.

  2. monitoring May 02, 2025, 02:05 PM UTC

    The issue has been resolved and users should be able to access the system again. We will continue to monitor.

  3. resolved May 02, 2025, 05:06 PM UTC

    The issue is now resolved and has been stable for 3 hours. We apologise for any inconvenience caused by an issue that was beyond our control.

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