StoreFeeder incident

SF running slow

Resolved after 1 hour 24 minutes, affecting StoreFeeder Main System, on July 21, 2025.

monitoring Jul 21, 2025, 02:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 21, 2025, 01:29 PM UTC
Resolved
Jul 21, 2025, 02:53 PM UTC
Duration
1h 24m
Detected by Pingoru
Jul 21, 2025, 01:29 PM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. investigating Jul 21, 2025, 01:29 PM UTC

    Dear Customers, We have had reports of Storefeeder being slow and timing out. We are investigating the issue and looking to resolve ASAP. You do not have to contact Support as we are already taking steps to mitigate and resolve. Best Regards, StoreFeeder Support

  2. monitoring Jul 21, 2025, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 02:53 PM UTC

    This incident has been resolved.

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