Resolved after 1 hour 9 minutes, affecting StoreFeeder Main System, on October 6, 2025.
The issue has been resolved and we are currently monitoring.
Affected components
StoreFeeder Main System
Update timeline
- investigating Oct 06, 2025, 10:15 AM UTC
We have had some reports of slowness of the system affecting some of our users. We are aware of the issue and we are investigating as a matter of urgency. If this is affecting you, there is no need to contact support. We will keep this page live with updates.
- identified Oct 06, 2025, 10:19 AM UTC
We have identified an external issue with one of our databases, We are working on this, and it should be resolved very soon.
- identified Oct 06, 2025, 10:39 AM UTC
The issue has been resolved and we are currently monitoring.
- resolved Oct 06, 2025, 11:24 AM UTC
This incident has been resolved.
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